Right-Sizing a New Risk Toolkit for Your Needs

By Maya Winkelstein, Open Road Alliance, and Henry Berman, Exponent Philanthropy

risk-toolkit-title-page-2The world of funders and philanthropists is quite diverse. Yet regardless of our size, focus, or decision-making process, we all have two things in common: First, we all want our dollars to result in real impact and change. Second, no matter how we deploy those dollars, the impact we seek is not a sure thing. In other words, every grant and investment we make carries risk.

As described in an earlier blog post, The Missing Piece of Modern Philanthropy, few funders think about, discuss, or plan for the unexpected in their work. As a 2015 survey shows, 76% of funders don’t even ask their grant applicants ‘what could go wrong,’ and when funders don’t ask, grantees don’t tell. This missed communication matters deeply, because when funders and grantees ignore risk, we jeopardize the impact we seek to achieve.

Now there is a tool to help.

In 2016, a 25-member group, called The Commons, spent six months working to create a baseline Risk Management Toolkit including how-to guides, templates, and sample protocols that any funder can adapt or adopt for its own uses.

To help small-staffed foundations, families, and individual donors more easily navigate the toolkit, we offer the following key takeaways and three “top tools” to consider to bring a greater risk awareness and practice to your work.

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What Funders Say About Their Philanthropy, Then and Now

By Cynthia Schaal, Exponent Philanthropy

Philanthropy follows its own journey of learning and discovery for every donor, board member, and professional who gives. For our association members, who give as individuals or as part of small-staffed foundations, that journey can feel lonely and isolating at times.

Yet what we have come to know in our decades of working with foundations, families, and individual donors is this: The philanthropic journey has more shared experiences and ambitions than any individual may realize along their own path.

Case in point: a session at last fall’s National Conference welcoming 100+ conference newcomers.

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Why Our Community Foundation Partners With State Legislators to Improve Policies and Address Needs

By Rose Bradshaw, North Texas Community Foundation

Texas State CapitolThe Texas Capitol is big. The tip of its dome is almost fifteen feet taller than its counterpart in Washington, DC. Decisions made there impact almost thirty million people. When you enter the building, you can feel the seriousness, history, and purpose. For anyone who believes in democracy and representative government, it is downright awe-inspiring.

Recently, I found myself again walking its corridors, but this time was different. Our foundation was leading a policy briefing on foster care for legislative staffers from across Texas. More than 75 staffers from some of the most influential senators and representatives had gathered to learn what they could do to improve policies impacting the most vulnerable children in Texas. Our legislative sponsors were key committee chairs from both the Senate and the House of Representatives.

We were not lobbying. We were educating our state legislators about the real conditions in their districts and about solutions that have been tested with our private dollars.

The federal courts have ordered Texas to fundamentally reform its foster care system. For the past three years foundations and donors in our community have committed resources to enable ACH, a leading child welfare organization, to develop an effective, community-based approach to foster care. Now the Texas legislature is interested in implementing this community-centered approach statewide, a strategy that philanthropy has proven to work.

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Small Steps Toward Changing a Community’s Narrative

Exponent Philanthropy recently released its annual Outsized Impact report, an e-publication filled with funder stories and stats to illustrate the power of those who give with few or no staff, including the story below. Read the full report >>

By Elaine Gast Fawcett on behalf of Exponent Philanthropy

Bill Young isn’t new to humanitarian work. He’s been doing it for several decades, including 14 visits to Vietnam and 16 trips to Myanmar (Burma), where he participated in projects on clean water, education, housing, and more. “Those powerful years shaped me into the person I am and the passion I have for service today,” he says.

As executive director of the Alice Virginia and David W. Fletcher Foundation, Young’s passion is now focused on a small neighborhood in Hagerstown, Maryland, called Bester, defined only by a few streets and a railroad. There are no local service resources here; all of its residents must travel a great distance for social services, medical care, infant care, and even a major grocery store. Countywide, Bester has the highest number of children not living with a biological parent. Children can be found living on a neighbor’s couch, raised by a grandmother or an aunt, living in abandoned cars, going hungry.

“We knew we could make a difference if we were willing to commit to a long-term reinforcing and rebuilding of this community,” said Young. “This is the heart and the focus of the major project of our foundation.”

In 2014, the foundation committed infrastructure funding for the new Bester Community of Hope, an initiative of San Mar Children’s Home, one of its grantees. In partnership with the Casey Family Programs in Seattle, San Mar aims to safely reduce the number of children placed outside their homes by building “communities of hope.”

“The first thing we did was listen to the community and how it articulates its needs. Then we found a way to build support systems into the existing structure—so instead of the community going out for services, the services are offered right there.” For example, Bester Community of Hope partnered with the Community Free Clinic to provide healthcare to the children who needed care.

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Foundation Executives: Make This a Year You Invest in Your Leadership

By Leslie Sholl Jaffe, independent consultant 

For many years, Exponent Philanthropy has offered programming and resources geared to the unique needs of foundation executive directors. This spring, it will be my privilege to again serve as co-faculty for Exponent Philanthropy’s 2017 Master Juggler Executive Institute, a unique 6-month peer learning opportunity for those in the most senior staff role at their foundations. Learn more about the Master Juggler Executive Institute >>

Leadership development is key to creating long-term sustainable systems within our organizations, and executive directors are at the heart of these systems.

Having spent the first 15 years of my career in the for-profit world working in large corporations, I was witness to the tremendous investment made by organizations in their most valuable assets: their people, who received training and development relevant to their leadership positions.

Nonprofit leaders and foundation executive directors are no less talented than their counterparts in the for-profit world, and the demands placed on them are no less than the demands placed on other chief executives. The greatest differential is the amount of investment made in their ongoing leadership development.

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Create a Culture of Innovation

By Kris Putnam-Walkerly, Putnam Consulting Group, as featured in 5 Best Practices of Extraordinary Grantmakers

Recently I read a book called The Innovation Formula by business gurus Michel Robert and Alan Weiss, and I was inspired by the lessons there and began considering how they could be applied successfully to the field of philanthropy. Foundations are, of course, not private businesses, nor should they be. But the concept of innovation definitely isn’t limited to one field, and the best practices for innovation apply across the board.

Too often foundations request “innovative ideas” from their grantees but fail to accomplish the same thing internally. My first job in philanthropy was at the David and Lucile Packard Foundation. I recall my boss explaining to me that we were looking for “innovative” ideas to fund. It made sense, except for the fact that no one could define what we meant by innovation. Fast-forward 16 years, and “innovation” remains a ubiquitous buzzword in this field.

While noble, funders’ insistence on funding “innovation” brings up problems.

  • Few funders have defined what they mean by innovation. And if you haven’t defined it, it is difficult to communicate this expectation to grantseekers.
  • The onus of innovation is almost always on the grantees. Philanthropists rarely expect themselves to be innovative. In many cases, I am sure that thought never crosses their minds.
  • Funders give little to no thought about how they expect grantees to be innovative. Most efforts to fund nonprofit organizational capacity, for instance, don’t include building capacity for innovation.

Lacking a clear definition of innovation or an understanding of how to build one’s innovation muscle, the implied assumptions are that innovation “just happens.” Further, lack of clear definition has come to imply that innovation must be a dramatic, game-changing, disruptive new idea or practice: the iPhone of early childhood education, the Post-It note of economic development.

The expectations for innovation are so high that most people naturally feel intimidated, not realizing that they too can create innovations and that innovation is not the exclusive domain of those who are smarter or more creative. The reality is the opposite. Most people, in a supportive environment and with proper supervision, can generate, vet, test, and implement innovative ideas.

Extraordinary funders cultivate four key conditions that are necessary to support innovation in organizations, and they follow a four-step process to help innovation flourish.

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Show Me the Story: Data Visualization

By Ann K. Emery, Emery Analytics, LLC

Funders create charts and graphs—visualize their data—for different audiences and different purposes. Sometimes funders serve as unbiased disseminators of data as-is; other times they seek to tell a story—and fast. It’s not that one method of data visualization—as is vs. storytelling—is better or worse. But it is up to you to figure out when your viewers expect each style and then switch back and forth.

The as-is approach to data visualization is the easy one. You create a graph. You clean up the default settings a little. You select a color palette that matches your brand. (Default color palettes scream, I have no idea what I’m doing!) The storytelling approach can seem like the harder one. But it’s not impossible. It’s just a newer style for most of us.

Who are your viewers? What information do they need? Do they want to see the data presented as-is, or do they want you to interpret the data?

Storytelling Strategies to Consider for Your Graphs

Let’s take a look at some examples. The graphs on the left present the data as-is while the graphs on the right interpret the data. They illustrate how to use the following design strategies to tell a story with your data:

  • Descriptive titles
  • Descriptive subtitles
  • Annotations, which are call-out boxes that give viewers more background information about a specific data point or two
  • Color saturation

Example 1: A bar chart

The chart on the right uses a descriptive title and color saturation to show how chocolate is the preferred ice cream flavor.

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OnTopic: A Foundation Communications Tool

ontopic_mission_no-signBy Jenna Wachtmann, Ball Brothers Foundation

We’ve all been there: a mountain of proposals to read, voicemails blinking with messages, board meetings with packed agendas, and the frenzy to get grant checks out the door. In the midst of the commotion of day-to-day operations, it can be easy to lose sight of investing board and staff time in the deeper how’s and why’s of foundation work.

Amidst never ending to-do lists, how can we keep our perspectives centered on the core principles and values that drive our operations? How can we help ensure that board and staff members alike remain well-versed in the philosophies that inform decision making? How can we help to provide additional context for big discussions?

In 2015, Ball Brothers Foundation (and our 4-person staff) added a new “tool” to our communications toolbox to do just this. In addition to communicating with our 13-member board via quarterly newsletters, social media, and our board portal, we initiated a quarterly information piece in the form of a letter that we call “OnTopic.”

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Trust Is Essential to Changemaking; Funders Must Take the First Step

By Andy Carroll, Exponent Philanthropy, and Colleen O’Keefe, Sauer Family Foundation

In any group or in any relationship, trust is the feeling that allows people to work toward common purpose. Trust comes from a sense of common values and beliefs. But more than that, trust allows us to be ourselves, to be creative, use our talents and skills, and take risks. Where there is trust, we feel empowered to try new things, and take advantage of opportunities.

Where there is trust, we feel safe enough to be vulnerable. This is really powerful. It means we can share challenges and problems, offer new ideas, and provide honest feedback. By being able to be honest and open, we make it more possible for problems to be addressed, and good ideas to be considered and put into action.

For all its power, trust is often elusive, difficult to build or keep.

What Creates Trust?

The foundations of trust have to do with a feeling of safety. And at organizations, a feeling of safety comes from the leaders, the people who have formal authority and power. The management expert and thought leader Simon Sinek explains (TED Radio Hour on NPR, originally broadcast May 15, 2015):

The sense of feeling safe comes first. So when we feel safe, trust will emerge. This is what the foundations of leadership really are. The reason we call someone leader, is because they choose to go first. They choose to extend trust first, even before maybe any signs have been offered that they should.

It is the willingness to express empathy before anyone else. When we assess that someone would do that, and we see that they have that integrity, and they would willingly sacrifice their interests for our lives, we cannot help ourselves. The natural human response is trust.

As human beings, if those especially in leadership positions express empathy for our well being, we reward them with our trust, and our loyalty, our love, to see that their vision and the company is advanced.

We forget that these very human things require us to sacrifice. And it can come in any form, you know, time or energy. But I think the foundation of trust really is the willingness to sacrifice for another.

Opening Up Authentic Conversations With Grantees

The lack of trust between funder and grantee remains one of the biggest barriers to impact in philanthropy. Without open, honest conversations, funders can’t learn what nonprofits really need to deliver outcomes desired by funders, grantees, and most of all—people and communities in need.

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Top 16 Posts of 2016

We thank all our readers and the many funders and colleagues who lent us their voices this year. We were pleased to do our part to inform and inspire your giving with these popular posts and many others.

The Case for Investing in Nonprofit Talent
Funders’ signals often encourage nonprofits to deemphasize staff development and stress programs and projects instead.

Changing the Culture of Philanthropy: Building a Movement to Fund Real Cost
Insufficient infrastructure and limited resources don’t lead to impact.

My Family’s Foundation Entered the Policy Arena, and We Are Not Looking Back
As a philanthropist, your voice carries tremendous weight in the policy arena.

Philanthropy Lessons: Who Knows More?
Hear from leading philanthropists about building respect and trusting the people working day in and day out on the complex issues we care about.

There’s No Such Thing as Nonprofit Sustainability…and What To Do About It (Part 1) and (Part 2)
What is the role of funders in the lively topic of sustainability in the nonprofit sector?

Impact Investing: Making the Case to Your Trustees
For foundations, the early stages of impact investing lie at the board level.

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